Job
Description
Salary
Skills
Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
- Customer Service skills
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math
- Ability to obtain current food handlers permit once employed
- Create an outstanding customer experience through exceptional service.
- Establish and maintain a safe and clean environment that encourages our customers to return.
- Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
- Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
- Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
- Create an outstanding customer experience through exceptional service.
Desired Previous Job Experience:
- Customer Service skills
- Bakery or Deli experience is helpful
- Retail experience
- Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
- Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
- Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
- Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
- Recommend deli or bakery items to customers to ensure they get the products they want and need.
- Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
- Prepare foods according to the food temperature logs and follow cooking instructions.
- Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
- Adequately prepare, package, label and inventory ingredients in merchandise.
- Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
- Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.
- Label, stock and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Understand the store's layout and be able to locate products when requested by customer.
- Stay current with present, future, seasonal and special ads.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Promote trust and respect among associates.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Adhere to all food safety regulations and guidelines.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Display a positive attitude.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risk, or issues, and illegal activity, including robbery, theft or fraud.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
This position is open. This job was posted on Thu Apr 04 2024 and expires on Mon Jun 03 2024.
Minimum $27K /yr
$30K /yr Average
Maximum $33K /yr
Tasks
- Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
- Store food in designated containers and storage areas to prevent spoilage.
- Portion and wrap the food, or place it directly on plates for service to patrons.
- Take and record temperature of food and food storage areas, such as refrigerators and freezers.
- Prepare a variety of foods, such as meats, vegetables, or desserts, according to customers' orders or supervisors' instructions, following approved procedures.
- Place food trays over food warmers for immediate service, or store them in refrigerated storage cabinets.
- Package take-out foods or serve food to customers.
- Stock cupboards and refrigerators, and tend salad bars and buffet meals.
- Wash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving.
- Carry food supplies, equipment, and utensils to and from storage and work areas.
- Distribute food to waiters and waitresses to serve to customers.
- Cut, slice or grind meat, poultry, and seafood to prepare for cooking.
- Remove trash and clean kitchen garbage containers.
- Receive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas.
- Weigh or measure ingredients.
- Inform supervisors when equipment is not working properly and when food and supplies are getting low, and order needed items.
- Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items.
- Add cutlery, napkins, food, and other items to trays on assembly lines in hospitals, cafeterias, airline kitchens, and similar establishments.
- Use manual or electric appliances to clean, peel, slice, and trim foods.
- Scrape leftovers from dishes into garbage containers.
- Load dishes, glasses, and tableware into dishwashing machines.
- Make special dressings and sauces as condiments for sandwiches.
- Mix ingredients for green salads, molded fruit salads, vegetable salads, and pasta salads.
- Operate cash register, handle money, and give correct change.
- Keep records of the quantities of food used.
- Vacuum dining area and sweep and mop kitchen floor.
- Assemble meal trays with foods in accordance with patients' diets.
- Distribute menus to hospital patients, collect diet sheets, and deliver food trays and snacks to nursing units or directly to patients.
- Stir and strain soups and sauces.
- Butcher and clean fowl, fish, poultry, and shellfish to prepare for cooking or serving.
- Prepare and serve a variety of beverages such as coffee, tea, and soft drinks.
Knowledge
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
